Registered-Doctor.com ("We") are committed to protecting and respecting your privacy.

This policy together with our terms of use [see Terms of Acceptable Use] and any other documents that we have cited on it set out information on how any personal data that we collect from you, or that you give to us, will be processed by us.  We request that you read the next section carefully so that you understand our practices in relation to how we treat your personal data.  

WHAT TYPE OF INFORMATION MIGHT WE COLLECT FROM YOU?

The type of data that we may collect and process from you is as follows:

·         Details that you provide to us when registering on Registered-Doctor.com.

·         Details you enter on the website such as your symptoms or medical history, including attachments. There may also be records of consultations with doctors and prescriptions.

·         If you contact us, we may keep a record of that correspondence. We may also ask that you provide us with information if you inform us of any issues with our site.

·         We might ask you to complete surveys, although you are under no obligation to respond to them.

·         The above categories of information may also be collected if you create an account to use for a child.

ip addresses and cookies

We may collate details about your computer, including where available your IP address, operating system and browser type, for system administration and possibly to report aggregate information to advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookie files (‘cookies’) contain information that is transferred to your computer's hard drive. They can help us to improve our site and to deliver a better and more personalised service. They may enable us:

·         To estimate our audience size and usage pattern.

·         To store information about your preferences, and so allow us to customise our site according to your individual interests.

·         To speed up your searches.

·         To recognise you when you return to our site.

You can refuse to accept cookies by either declining to accept cookies if prompted, or activating the setting on your browser that entitles you to refuse the setting of cookies. It is important to note that should you refuse cookies you may be unable to make use of certain parts of our site.

In addition cookies and similar technologies may be sent by downloading, opening or reading emails or clicking a link in an email. This may be facilitated if you have enabled your device to automatically display images, added the website to your safe senders list or address book, or configured weak security settings. To prevent them being sent into your device set your browser to restrict or reject cookies. Or you may strengthen your security settings, disable automatic image displays, or remove the website from your address book. 

Please note that our advertisers may also use cookies, over which we have no control.

where do we store your personal data?

All information that you disclose to us will be placed on our secure server and encrypted. Patient payment transactions are managed by Paypal and subject to their data protection systems. Where you logon with your password, after creating an account which enables you to access certain parts of our site, you must ensure that the password is not disclosed to any one else, it should be confidential and safe at all times. After creating an account for a child the main account holder, who must be an adult with legal parental responsibility or legal guardianship, may give access to another other parent with legal responsibility or legal guardianship. In this case it is the responsibility of the main account holder to keep any code sent to them confidential with the exception that it may be given to another parent with legal responsibility or legal guardianship of the child, who must agree to keep it confidential and safe.

We wish to make it clear that the transmission of information via the internet is not completely secure. Whilst we will do our utmost to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we obtain receipt of your information, we will adhere to rigid procedures and security processes as part of our efforts to curtail unauthorised access.

HOW DO WE UTILISE THIS INFORMATION?

The details that we held about you are used:

·         To allow us to provide you with the services you desire

·         To make the site content of greater usefulness to you.

·         To monitor, expand and/or improve the quality of services provided by the Company. This includes user experience, effectiveness and safety of services.

·         To notify you of any developments and products that may interest you. In certain circumstances this may be preceded by obtaining your consent for such disclosure.

·         To inform you of any changes / developments to our service.

·         To allow third parties to use your data, and contact you via email about  products that might interest to you, provided you have consented to third party disclosure

WHO WILL WE DISCLOSE YOUR INFORMATION TO?

We reserve the right to disclose your personal information to any member of the Company Red Red Ltd owning Registered-Doctor.com and its subsidiaries, as defined under section 736 of the UK Companies Act 1985.

We may disclose your personal information to third parties:

·         If the scenario arises wherein we sell or purchase any business or assets, in such circumstances we may reveal your personal data to a potential seller or buyer of such business or assets.

·         If the Company’s assets are acquired by a third party, all personal data about our customers will be treated as transferred assets.

·         If we have a statutory duty to disclose information, or if we need to implement our terms of use [see TERMS AND CONDITIONS] and other agreements, or to maintain and/or expand and /or improve the Company’s services, or to protect the interest of the Company, our registered customers, or other persons. This may include swapping information with other organisations to prevent fraud.

Your information may be viewed by healthcare professionals like doctors who, at your request, you may be entering, or enter, into a consultation with. As regulated professionals they are bound by their professional code of conduct with regard to confidentiality and protection of patient data. Your data may also be shared to be compliant with regulators, in any legal proceedings, on the basis of professional (e.g. legal) advice, or in the event of there being risk to the wider public. If you have a family doctor or GP registered in the UK they will be sent relevant information on any prescription issued. While this website does not cater for medical emergencies, we may provide data to emergency services include other healthcare providers such as paramedics if felt to be in your interests. Such information will be held according to the private policy of these other organisations.

WHAT ARE YOUR RIGHTS?

You can ask us about how we process your personal data in relation to marketing. Before collecting your data our common practice will be to let you know how we will use your data, or why we wish to forward these details on to third parties. You have the right to opt out of having your data shared by making this clear when asked during registration.  You are also free to notify us of the desire to opt out of any form of disclosure by emailing us at Admin@Registered-Doctor.com

The site may have links to other organisations including websites or product advertisements.  Should you click on the relevant links, you should know that these sites adhere to their own set of privacy policies and that we shall not accept any responsibility or liability for these policies.  We would ask that you carefully read through these policies prior to deciding to disclose your personal details on these websites.

WHAT TYPE OF INFORMATION CAN I ACCESS?

You have a right to access information held about you. Should you make an access request you will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. In some cases a higher free may be charged depending on the time and effort involved to provide the data.

COULD THIS PRIVACY POLICY CHANGE At A LATER DATE?

Any future amendments to our privacy policy will be placed on this page and, if deemed important to do so, you will also be notified via e-mail.

CAN I CONTACT YOU IN RELATION TO THE PRIVACY POLICY?

Please feel free to offer views on the Privacy Policy by emailing us at Admin@Registered-Doctor.com